Do I need to join manually or is it automatically?
If you are already a Mike’s customer, you have to opt-in via your customer account under the "My Loyalty Rewards" section.
If you are a new customer, you can sign up for the program at checkout or when creating an account.
How much are my points worth?
150 points -> $5 OFF
250 points -> $10 OFF
500 points -> $25 OFF
750 points -> $40 OFF
1000 points -> $60 OFF
How are points calculated?
Points are rounded up or down depending on the value of the qualifying items you are purchasing. Here are some examples:
You spend $100 you receive 100 points
You spend $100.49 you receive 100 points
You spend $100.51 you receive 101 points
How do I redeem my points online?
You can start as soon as you have collected enough points (you can check your balance under the "My Loyalty Rewards" section in your account).
Simply add a product to your cart and proceed to checkout. If you haven't logged in to your account yet, please do so. Then fill in the required information such as shipping method, payment, etc. and scroll down to the "
Use Reward Points" area
and select the amount of points you would like to spend on the order.
* Will every item I buy earn me points?
No. There are certain products that will not earn you points:
* Points cannot be earned when purchasing gift cards, e-gift certificates, cigar bands, Groupon items, club memberships
* Points cannot be earned from shipping charges, taxes and other fees such as package insurance or surcharge for heavy items
* Points will be automatically removed from your account if your order is canceled or any of the items is returned to us for whatever reason
How about purchasing items “On Sale”?
Yes! Points will be awarded when purchasing “On Sale” items.
Are there any restrictions when redeeming the points?
** Points cannot be used to purchase “On Sale” items
** Points cannot be used to purchase items under our “Specials” section
** Points cannot be used to pay for TAX nor Shipping fees
** Points cannot be used to purchase the following products
Exclusions List:
Categories
Samplers, DBL Stacks, Cigar Bundles, Cigarillos.
Brands
Baccarat, Bances, Bolivar, Casa De Garcia, Consuegra, Cuban Sandwich, Dominican
Delicias, Don Diego, Dos Montes, El Cauto Rojo, El Rey del Mundo, Fonseca, Franco, Gispert, Juan Lopez, La
Flor Dominicana, La Unica, Le Pavillon, Liga Privada, Muwat Kentucky Fire Cured, My Uzi
Weighs A Ton, Natural, Onyx Reserve,Pappy Van Winkle, Private Stock, Quintero, Saint Luis
Rey, Sancho Panza, Trinidad Y Cia.
Lines
Aging Room Havao, Aging Room Maduro, Alec Bradley Occidental Reserve, CAO
Flavours, Carlos Torano Exodus 1959 Finite 2013, Carlos Torano Red Vault, Carlos Torano
Salutem, CLE Prieto, Cubita Spanish Market Selection, Cuesta Rey Centro Fino Sungrown
Captiva, Davidoff Club Cigarillos, Don Lino Habanitos, George Rico Miami STK American Puro,
George Rico Vip Churchill, Gurkha Grand Reserve Cognac, H Upmann Havoc, H Upmann Legacy,
Hoyo De Monterrey Edicion De Cumpleanos 150, Macanudo Estate Reserve, Partagas Serie S,
Partagas Spanish Rosado, Romeo Y Julieta 1875, Romeo Y Julieta Vintage.
Can points be combined while redeeming them?
Points cannot be combined with any of our promotional coupons.
Points are non-refundable, cannot be exchanged, traded or transferred to another account.
How long are points valid?
Your Loyalty Reward Points will never expire!
I added some Reviews but I didn’t receive my Reward Points?
Most likely, you were not logged in to your account. In order to receive reward points for your review(s) you must be logged in to your account.
